Lodestone Solutions Pty Ltd
Category
Lodestone Solutions provides a global-leading, specialist Travel Claims system.
Purpose-built for travel claims, the platform combines cloud architecture, deep travel-specific functionality and advanced automation. Lodestone clients achieve up to 95% STP, delivering significant productivity gains and delighting end customers.
Underpinning our success is our leadership position in AI. We were the first to deploy Machine Learning into the travel claims process in 2019, and our advanced agentic AI Examiner has been deciding claims, detecting fraud and assisting customers since mid-2025.
With specialist support teams around the world, Lodestone delivers global scale with deep domain expertise. Lodestone is ISO 27001 certified.